Last updated: May 27, 2026

1. Introduction

Lindo Panda Cargo ("we," "our," or "us") provides a logistics platform that allows users to ship goods from China to Turkmenistan. This policy explains how we handle your data to provide these services.

2. How the Service Works

Our platform provides users with a dedicated shipping address in China. Users use this address to place orders on third-party Chinese e-commerce platforms. Once the goods arrive at our warehouse, we manage the logistics and notify the user of the status updates until the package arrives at the final destination in Ashgabat.

3. Information We Collect

To provide this service, we only collect the following:

• User Profile: Name and phone number (verified via OTP).
• Region: The specific region in Turkmenistan selected by the user for local pickup/delivery.
• Order Data: Tracking numbers from Chinese platforms and internal order numbers generated by our system.
• Notifications: Push notification tokens (via Firebase) to alert you when your package moves from the China warehouse to Ashgabat.

Note on Location: We do not collect or track your device's GPS location. All "location" data is limited to the pickup region you manually select and the shipping addresses provided within the app.

4. How We Use Your Information

• Order Matching: We use your name and phone number to identify which package belongs to you when it arrives at our warehouse.
• Status Updates: We manually update the status of your order in our dashboard, which triggers a notification to your device.
• Communication: To contact you if there is an issue with your shipment.

5. Account Deletion & Data Retention

Account Deletion: You can delete your account at any time via the in-app settings or by contacting lindopandalogistics@gmail.com.

Data Retention: We keep your shipment history for as long as necessary to provide support and comply with local commercial records regulations.

6. Third-Party Services

We use Google Firebase for secure phone authentication (OTP) and push notifications. No personal data is sold to third parties.

7. Contact Us

Email: lindopandalogistics@gmail.com
Phone: +99365934098